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Rate an answer

PUT
/conversations/{conversationId}/messages/{messageId}/feedback
curl --request PUT \
--url https://api.asklucy.eu/v1/conversations/example/messages/example/feedback \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{ "rating": "positive", "reason": "inaccurate", "comment": "example" }'

Thumbs up or down on one of Lucy’s answers, with an optional reason and comment. Only finished answers can be rated (409 for user messages or answers still being written). Setting it again replaces it. Lucy’s team reads feedback (including the comment) to improve answers; it is not shown to the organization’s admins.

conversationId
required
string
/^conv_[A-Za-z0-9]+$/
messageId
required
string
/^msg_[A-Za-z0-9]+$/
Media typeapplication/json
object
rating
required
string
Allowed values: positive negative
reason

Mostly for negative ratings.

string | null
Allowed values: inaccurate incomplete not_helpful wrong_language too_long unsafe other
comment
string | null
<= 2000 characters

OK

Media typeapplication/json
object
rating
required
string
Allowed values: positive negative
reason
string | null
comment
string | null
updated_at
required
string format: date-time

Example

{
"rating": "positive"
}

The request is invalid; errors lists what’s wrong.

Media typeapplication/problem+json

RFC 9457 problem details.

object
type
required
string format: uri-reference
title
required
string
status
required
integer
detail
string
instance
string
request_id
string
quota

For quota-exceeded, the window that is used up.

object
window
required
string
Allowed values: five_hours week month
percent_used
required
number
<= 100
resets_at
required

Null for a rolling window that hasn’t started.

string | null format: date-time
limited_by
required

organization when the organization’s budget is closer to running out than the member’s own limit.

string
Allowed values: personal organization
request
One of:

A request as its member sees it, where they asked.

object
id
required
string
status
required
string
Allowed values: pending approved declined withdrawn
created_at
required
string format: date-time
decided_at
required
string | null format: date-time
note
required

What the admin who decided wrote back.

string | null
errors

Field-level problems (400 only).

Array<object>
object
field
required

JSON pointer into the request body.

string
message
required
string

Example

{
"type": "https://docs.asklucy.eu/errors/answer-in-progress",
"quota": {
"window": "five_hours",
"limited_by": "personal",
"request": {
"status": "pending"
}
}
}
X-Request-Id
string

Unique per request; quote it to support.

Missing, expired or invalid token.

Media typeapplication/problem+json

RFC 9457 problem details.

object
type
required
string format: uri-reference
title
required
string
status
required
integer
detail
string
instance
string
request_id
string
quota

For quota-exceeded, the window that is used up.

object
window
required
string
Allowed values: five_hours week month
percent_used
required
number
<= 100
resets_at
required

Null for a rolling window that hasn’t started.

string | null format: date-time
limited_by
required

organization when the organization’s budget is closer to running out than the member’s own limit.

string
Allowed values: personal organization
request
One of:

A request as its member sees it, where they asked.

object
id
required
string
status
required
string
Allowed values: pending approved declined withdrawn
created_at
required
string format: date-time
decided_at
required
string | null format: date-time
note
required

What the admin who decided wrote back.

string | null
errors

Field-level problems (400 only).

Array<object>
object
field
required

JSON pointer into the request body.

string
message
required
string

Example

{
"type": "https://docs.asklucy.eu/errors/answer-in-progress",
"quota": {
"window": "five_hours",
"limited_by": "personal",
"request": {
"status": "pending"
}
}
}
X-Request-Id
string

Unique per request; quote it to support.

No such object in your organization.

Media typeapplication/problem+json

RFC 9457 problem details.

object
type
required
string format: uri-reference
title
required
string
status
required
integer
detail
string
instance
string
request_id
string
quota

For quota-exceeded, the window that is used up.

object
window
required
string
Allowed values: five_hours week month
percent_used
required
number
<= 100
resets_at
required

Null for a rolling window that hasn’t started.

string | null format: date-time
limited_by
required

organization when the organization’s budget is closer to running out than the member’s own limit.

string
Allowed values: personal organization
request
One of:

A request as its member sees it, where they asked.

object
id
required
string
status
required
string
Allowed values: pending approved declined withdrawn
created_at
required
string format: date-time
decided_at
required
string | null format: date-time
note
required

What the admin who decided wrote back.

string | null
errors

Field-level problems (400 only).

Array<object>
object
field
required

JSON pointer into the request body.

string
message
required
string

Example

{
"type": "https://docs.asklucy.eu/errors/answer-in-progress",
"quota": {
"window": "five_hours",
"limited_by": "personal",
"request": {
"status": "pending"
}
}
}
X-Request-Id
string

Unique per request; quote it to support.

The object isn’t in a state that allows this (e.g. Lucy is already answering).

Media typeapplication/problem+json

RFC 9457 problem details.

object
type
required
string format: uri-reference
title
required
string
status
required
integer
detail
string
instance
string
request_id
string
quota

For quota-exceeded, the window that is used up.

object
window
required
string
Allowed values: five_hours week month
percent_used
required
number
<= 100
resets_at
required

Null for a rolling window that hasn’t started.

string | null format: date-time
limited_by
required

organization when the organization’s budget is closer to running out than the member’s own limit.

string
Allowed values: personal organization
request
One of:

A request as its member sees it, where they asked.

object
id
required
string
status
required
string
Allowed values: pending approved declined withdrawn
created_at
required
string format: date-time
decided_at
required
string | null format: date-time
note
required

What the admin who decided wrote back.

string | null
errors

Field-level problems (400 only).

Array<object>
object
field
required

JSON pointer into the request body.

string
message
required
string

Example

{
"type": "https://docs.asklucy.eu/errors/answer-in-progress",
"quota": {
"window": "five_hours",
"limited_by": "personal",
"request": {
"status": "pending"
}
}
}
X-Request-Id
string

Unique per request; quote it to support.